![]() Keep using your IDE until you encounter the issue again, then collect the log file as described in " Viewing and collecting log files." Check the section on Reachability to determine if GitHub Copilot can actually access the necessary services.This opens a new editor with the relevant information that you can inspect yourself or share with the support team. Type "Diagnostics", and then select GitHub Copilot: Collect Diagnostics from the list.If you encounter problems connecting to GitHub Copilot due to network restrictions, firewalls, or your proxy setup, use the following troubleshooting steps. Viewing network connectivity diagnostics logs Type "Logs", and then select Developer: Open Extension Logs Folder from the list.This is useful if you need to forward the log files to the support team. On the right of the Output view pane, select GitHub Copilot from the dropdown menu.Īlternatively, you can open the log folder for Visual Studio Code extensions in your system's file explorer.Open the View menu in Visual Studio Code.The log files are useful for diagnosing connection issues. The log files for the GitHub Copilot extension are stored in the standard log location for Visual Studio Code extensions. In the "Custom Debug Log Configuration" window, add a new line with the following content, then click OK. In the menu bar, click Help, select Diagnostic Tools, and click Debug Log Settings. ![]() This can be especially helpful for debugging network-related issues. If you find the log file doesn't contain enough information to resolve an issue, it may help to temporarily enable debug logging. ![]() ![]() Open the idea.log in your preferred editor and look for any errors related to GitHub or GitHub Copilot.įor more information, see the Locating IDE log files in the IntelliJ documentation.In your JetBrains IDE, open the Help menu.The GitHub Copilot extension logs to the IDEA log location for IntelliJ plugins. These steps describe how to view and collect the log files for the following JetBrains IDEs: For more information, see " Configuring GitHub Copilot in your environment." The location of the log files depends on the JetBrains IDE you are using. ![]()
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